Can't access 2022 card on my phone APP (Iphone 6)

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4 comments

  • Support

    Hello Emilio, the only way the currect membership will work on an iPhone 6 is if you can update your phone to iOS 13.0.0 if you can't then unfortunately our app will not work.

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  • Emilio Concretecanoe

    I cannot update my phone to ios 13.0.0. What is the work around? Is there a physical card that I can use? Is the access card even usable for old phones?

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  • Support

    Hello Emilio,

    Unfortunately, there isn't a work around. We no longer print the book or card. The new membership is a digital membership. When a member has this issue, we recommend sharing it with a friend or loved one that has a smartphone. This way you can get some use out of it. We apologize for the inconvenience. 

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  • Emilio Concretecanoe

    This is something that should be mentioned when people purchase their membership every year. Or there should be a work around because not everyone has the most up-to-date phones. This is very unfortunate.

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