Please make sure your Axxess Card App is up to date! The latest app release versions:
Android - 1.4.54
Apple - 1.6.1
If you are still not seeing Merchants then please delete the App & reinstall. As with most Apps, sometimes it needs a jolt to register the update.
If you are still unsuccessful, please let us know via email at firstname.lastname@example.org or thru Zendesk via our ticketing system & we will get back to you.